ARAFEMI Rights and Responsibilities

ARAFEMI believes that staff, consumers & carers have mutual rights and responsibilities

To be treated with dignity and respect as an individual
Not to experience stigma, discrimination or harassment
To have access to an interpreter or other supports to enable you to participate in support
To receive information about your privacy and confidentiality
To be advised of the purpose and use for information that is collected about you. Your information will only be shared when you provide permission or if we have a duty of care to you or others. Your worker will always attempt to talk to you first before sharing information. When visiting your home ARAFEMI staff members will respect the privacy of other family members or co-tenants
To access your own files and read / discuss these with your worker
Be actively involved in decision making, recovery plan development and ongoing individual planning
To be informed, or ask for information so you can make decisions about your support
To have information, support and access to ARAFEMI complaints and compliments procedure and have any grievances acted on in a timely and appropriate manner
To contribute to the continuous improvement of ARAFEMI via evaluation and feedback processes
To access information about ARAFEMI and become a member of the organisation

To treat staff, volunteers, other services users and residents with respect and dignity, ensuring decent behavior and language
To respect staff and other service users’ right to confidentiality, privacy and personal space
Show consideration and respect for staff by giving fair notice if you are unable to attend an appointment
To actively participate in an Individual Recovery Plan (IRP) during the process of your recovery
Observe occupational health and safety procedures to ensure a safe environment for everyone
Not to attend activities or appointments with staff whilst under the influence of non-prescription drugs or alcohol
To not smoke in ARAFEMI accommodation, inside or in the immediate vicinity of the ARAFEMI offices, in the presence of a worker, or whilst in an ARAFEMI car
If you are a tenant of ARAFEMI housing, to abide by the conditions of your tenancy agreement
To take care of ARAFEMI equipment and property and that of other housemates and pay for or repair any damage willfully sustained by you

Last modified: March 2010